Self-Exclusion Guide for Gursha Bet Users in Ethiopia

What Is Self-Exclusion?

Gursha Bet self-exclusion is an account protection request. You ask Gursha Bet to block or restrict your betting account so that you cannot continue normal betting activity during the selected exclusion period.

Self-exclusion is different from simply logging out, deleting the app or taking an informal break. It is also different from setting deposit limits, time limits or other betting account limits. Those tools may help you manage activity, while self-exclusion is intended to provide a stronger restriction on access to betting services.

If you need a more complete overview of gambling control tools, visit Responsible Gaming.

When Should You Consider Self-Exclusion?

Choosing to take a break from betting can be a practical and responsible decision. You may wish to consider temporary self-exclusion or permanent self-exclusion if any of the following feel familiar:

• You are betting with money needed for bills, rent, transport or food.
• You keep betting to try to recover previous losses.
• You hide betting activity from family members or friends.
• You feel stress, guilt, anger or worry after betting.
• You have tried to stop but repeatedly return to betting.
• You use borrowed money to place bets.
• You bet during work, study or important family time.
• Betting no longer feels like entertainment.

You do not need to wait for a serious problem before asking for an account restriction. A pause can give you time and space to review your spending, routines and wellbeing.

Temporary vs Permanent Self-Exclusion

Temporary self-exclusion

Temporary self-exclusion restricts your account for a fixed period. It can be used as a short cooling-off break or a longer responsible gaming pause. During that period, normal betting access should be restricted. The exact processing time and available exclusion periods should be confirmed by Gursha Bet support.

Permanent self-exclusion

Permanent self-exclusion means asking Gursha Bet to close or block betting access indefinitely or permanently, subject to internal policy and local compliance requirements. This option is intended for users who want a long-term restriction rather than a limited break.

Permanent self-exclusion may not be reversible, or it may require a strict review before any future access is considered. Do not choose this option unless you understand that the restriction may have lasting consequences for your account.

How to Request Self-Exclusion

Follow these steps to request a Gursha Bet account restriction:

1. Log in to your Gursha Bet account if access is still available.
2. Go to account settings, the responsible gaming area or the support section.
3. Choose “Self-Exclusion” or “Account Restriction.” If the option is not visible, contact support.
4. Select the exclusion type you want: temporary or permanent.
5. Confirm your request and provide any information requested for account security.
6. Wait for confirmation from Gursha Bet before assuming the restriction has been applied.
7. Do not create another account or use another person’s account to bypass the restriction.

If you cannot access your account, contact Gursha Bet through the official channels on the Contact Us page. The exact processing time and available exclusion periods should be confirmed by Gursha Bet support.

What Information May Be Needed?

To protect your account and process the request accurately, support may ask for:

• Your full name;
• Your registered phone number or email address;
• Your account ID, if available;
• Your date of birth or other identity confirmation;
• Your requested exclusion period;
• Confirmation that you understand the restriction.

Support may request identity confirmation to protect the account. Do not send personal documents through unofficial channels. Use only official Gursha Bet support routes and review the Privacy Policy for information about how personal data may be handled.

What Happens After Self-Exclusion Is Applied?

Once self-exclusion is applied, your account should be restricted from normal betting activity. Depending on the selected restriction and applicable policy:

• You should not be able to place bets.
• Deposits should be blocked.
• Promotional offers and bonus messages should stop where technically and legally possible.
• Active bonuses may be cancelled in line with the Terms and Conditions.
• Withdrawal of any remaining eligible balance will remain subject to account verification, payment method rules and applicable terms.
• Support may still be available for questions about account closure, balances, verification or documents.

Self-exclusion does not guarantee instant withdrawals or unrestricted access to funds. Processing may depend on verification requirements, payment-channel rules and the status of your account.

Can Self-Exclusion Be Cancelled Early?

Self-exclusion is designed to protect the user, so early cancellation may not be available. If cancellation is allowed under Gursha Bet policy, it should involve support review, identity confirmation and possibly a cooling-off period before any future access is considered.

A self-exclusion request should not be viewed as a quick way to pause and reactivate an account. If you are unsure which option is right for you, contact support and review the information on Responsible Gaming before making a decision.

Account Access, Login and App Restrictions

During self-exclusion, normal betting features may be unavailable through the website, mobile app and other login-based services. This should include access to betting pages, live betting, games and keno sections where the restriction applies.

For clarity, self-exclusion should restrict access to features available through Gursha Bet login, the Gursha Bet app, Gursha Bet sport betting, Gursha Bet live, Gursha Bet games and Gursha Bet keno. These links are provided only to explain where restrictions may apply, not to encourage betting activity.

Other Responsible Gaming Tools

Self-exclusion may be the right choice when you need a strong restriction. In other situations, you may also wish to ask about:

• Deposit limits;
• Loss limits;
• Session reminders and reality checks;
• Short time-outs;
• Marketing opt-out options;
• Full account closure.

Available tools may vary by account and policy. Read more about responsible gaming in Ethiopia on the Responsible Gaming page. Gursha Bet services are for adults only; see the Age Restriction Policy.

Legal and Regional Notes for Ethiopia

This page provides general information and is not legal advice. The availability of betting services, account tools and restrictions may depend on Ethiopian law, licensing status, regional access rules, operator policy and payment-channel limitations.

For further information, review the pages on Legal Status in Ethiopia, License & Regulation, State / Regional Restrictions and the Disclaimer. Do not rely on this guide as a guarantee of account access, account closure or withdrawal outcomes.

Support and Urgent Help

If betting feels hard to control, stop using betting services and speak with someone you trust. You may also consider contacting a qualified support organisation or professional who can discuss financial, emotional or behavioural concerns in confidence.

For help with a Gursha Bet self-exclusion request, account restriction or account closure, use the official Contact Us page. You can also learn more about the company through About Us.

If you believe you may harm yourself or someone else, seek urgent local emergency help immediately.

Frequently Asked Questions

What is self-exclusion on Gursha Bet?

Self-exclusion is a request to restrict your Gursha Bet account so you cannot use normal betting features for a selected period or permanently, depending on the option and policy.

How do I request temporary self-exclusion?

Use the responsible gaming, account settings or support area when available. If you cannot find the tool or access your account, contact official Gursha Bet support.

Can I permanently block my Gursha Bet account?

You can ask for permanent self-exclusion or account closure. Availability and the exact process should be confirmed by Gursha Bet support.

Can I cancel self-exclusion early?

Early cancellation may not be available. Where policy allows a review, identity confirmation and a cooling-off period may be required.

What happens to my balance after self-exclusion?

Any eligible withdrawal remains subject to verification, payment method rules and applicable terms. Self-exclusion does not guarantee immediate withdrawal processing.

Will I still receive bonus offers?

Promotional offers and bonus messages should stop where technically and legally possible. Active bonuses may be cancelled under the Terms and Conditions.

Who can I contact if I need help?

Use the official Contact Us page for account support. If betting feels difficult to control, speak with someone you trust or seek qualified support.