Gursha Bet Privacy Policy

Gursha Bet respects your privacy and is committed to the secure handling of personal data. This Privacy Policy explains how information is collected, used, stored, protected and shared when you visit the website or mobile version, use an app, create an account, place sports or live bets, play games or Keno, claim bonuses, make payments or contact support.

• What we collect: account-holder information, verification records, transactions, betting activity, technical details and communications.
• Why we collect it: to provide services, protect accounts, process payments, meet compliance requirements, prevent abuse and support responsible betting.
• How to ask a privacy question: use the official channels listed on the Contact Us page.

Who We Are

Gursha Bet is an online betting and gaming service intended for eligible adult users in Ethiopia, subject to applicable Ethiopian laws and regulations, the operator’s terms, eligibility requirements and regional restrictions. Information about the service and operator identification is available on About Us. Users should verify the current licensing and regulatory status through License & Regulation and, where appropriate, the latest information published by the competent authority.

Information We Collect

“Personal data” means information that identifies you or can reasonably be connected with you. “Processing” includes collecting, checking, using, storing, sharing or deleting that information. Gursha Bet should collect only data needed for lawful, operational, security and regulatory purposes.

• Account data: name, phone number, email address, date of birth, username and password-related security data. Passwords should be protected using appropriate security methods rather than stored as readable text.
• Identity and verification data: identification documents, age checks, customer due diligence and KYC information, verification results and fraud-prevention records.
• Transaction data: deposits, withdrawals, payment method references, payment authorization, balances, processing status, transaction history and bonus activity. Full payment credentials may be handled directly by an authorized payment provider.
• Betting and gaming data: selections, stakes, odds, results, winnings, live betting activity, Keno entries, game sessions and account adjustments.
• Technical data: IP address, device type, browser, operating system, app version, cookies, session identifiers, log files and security events.
• Communication data: support messages, complaints, emails, call records where applicable and chat logs.
• Responsible gaming data: deposit or play limits, self-exclusion requests, risk indicators, account reviews and restrictions.

Users should submit documents only through an authorized service channel. Gursha Bet does not need information unrelated to account operation, verification, payments, security or compliance.

How We Use Personal Data

Gursha Bet may process player information to:

• create, administer and close betting accounts;
• confirm identity, age eligibility and account ownership;
• provide secure sign-in, recover access and investigate unusual login activity;
• authorize deposits, review withdrawal requests and maintain a record of each transaction;
• accept and settle bets, calculate winnings and apply valid bonus rules;
• detect multiple accounts, payment abuse, bonus abuse, fraud and suspicious betting patterns;
• operate and improve the website, mobile services, app, games and support systems;
• send essential notices concerning payments, security, terms or account restrictions;
• send marketing where permitted, with consent where required and an available opt-out method;
• meet applicable accounting, tax, anti-money laundering, licensing and regulatory duties;
• apply responsible betting measures, including limits and self-exclusion.

For example, account, identity and transaction data may be compared when a withdrawal is requested. Betting records and device information may also be reviewed when activity suggests account takeover, collusion or misuse of a promotion. These checks should be proportionate to the identified security or compliance risk.

Lawful Reasons for Processing

Depending on the activity and applicable legal framework, data may be processed because it is needed to provide the requested service, perform the operator’s agreement with the account holder, comply with a legal obligation, protect users and the platform, prevent fraud, establish or defend legal claims, resolve disputes, or pursue a legitimate operational or security interest. Consent may be requested where required, including for certain marketing or optional tracking activities. The precise legal basis must be confirmed against the operator’s current obligations and applicable Ethiopian laws and regulations.

Cookies and Similar Technologies

Cookies are small files or identifiers stored on or accessed through a device. Gursha Bet may use cookies and similar technologies to keep a session active, protect an account, remember language or display preferences, analyse traffic, diagnose errors and improve page performance. Optional technologies may support advertising or marketing measurement where allowed. Available choices, cookie categories and retention details are explained in the Cookie Policy.

When Personal Data May Be Shared

Gursha Bet does not sell personal data as a product. Information may be shared when necessary with trusted third-party service providers, meaning companies that perform defined services for the platform. These may include payment processors, identity and KYC providers, hosting or cloud providers, analytics and security tools, customer-support systems and professional advisers.

Information may also be disclosed to a regulator, law-enforcement body, court or other competent authority where legally required. Access should be limited to the relevant purpose, and providers should be subject to appropriate confidentiality, security and data-protection requirements.

International Data Transfers

Some technology or support providers may process information outside Ethiopia. Where this occurs, transfers should follow applicable legal requirements and use suitable contractual, technical or organisational safeguards. The location and safeguard used may depend on the provider and service involved; no particular destination should be assumed unless confirmed by the operator.

Storage and Retention

Personal data is retained only for as long as reasonably necessary for account administration, transaction records, customer support, dispute resolution, fraud prevention, responsible gaming and legal or regulatory compliance. Retention periods may differ by record type. Closing an account does not always result in immediate deletion because financial, security, self-exclusion or regulatory records may need to be preserved. Data that is no longer required should be securely deleted or anonymised.

Gursha Bet Account Security

Gursha Bet uses reasonable technical and organisational measures to protect personal data. Measures may include encryption where appropriate, access controls, secure login systems, activity monitoring, fraud detection, backups, staff confidentiality duties and internal incident procedures. No website, app or transmission method can be guaranteed to be completely secure.

1. Step 1: confirm that you are using the official domain or authorized app channel before entering account-holder information or downloading an APK.
2. Step 2: use a unique password, keep verification codes private and access the Gursha Bet login only from a trusted device and connection.
3. Step 3: review deposits, withdrawals and betting history, then report unfamiliar activity through an official communication channel without delay.

Your Privacy Rights

Subject to applicable data protection laws, users may have the right to request access to their personal data, correct inaccurate information, ask for deletion or restriction, object to certain processing, withdraw consent where processing relies on consent, or request information about how data is handled.

To make a request, use Contact Us and provide enough information to identify the relevant account and request. Identity verification may be required before data is disclosed or changed. A request may be limited where Gursha Bet must retain records for financial, legal, security, complaint-handling or regulatory reasons.

Age Restrictions and Children’s Data

Gursha Bet services are intended only for users who meet the applicable adult age and eligibility requirements. The platform must not knowingly collect account data from an underage person. A parent, guardian or user who believes underage data has been submitted should contact support promptly. Further requirements are set out in the Age Restriction Policy.

Responsible Gaming and Account Restrictions

Account activity, limits, self-exclusion requests, payment behaviour and relevant risk indicators may be processed to support responsible betting measures and platform rules. This information can be used to apply deposit limits, block access during self-exclusion, review potentially harmful activity or maintain restrictions. Details are available under Responsible Gaming.

Terms, Bonuses and Payments

This Privacy Policy works together with the Terms and Conditions, bonus rules, withdrawal procedures, payment checks and anti-fraud controls. Before registering, depositing or claiming a promotion, users should review identity verification requirements, transaction limits, processing times, possible fees and complaint-handling procedures. Bonus participation may create records showing eligibility, activation, wagering progress and settlement, as described on the Gursha Bet bonus code page.

In a typical withdrawal scenario, the recommended order is to confirm that account details are accurate, review the stated limits and verification requirements, submit the request through the account, and respond only to document requests sent through an official channel. Requirements may vary according to payment method, account history and compliance risk.

Updates to This Policy

Gursha Bet may update this Privacy Policy when services, technology, security practices, legal requirements or data-processing activities change. The revised version should be published on this page with an updated effective date where applicable. Users should review the policy periodically, particularly before registering, submitting verification documents or using a new payment or gaming feature.